6.1. For goods purchased in the United States and where otherwise permitted by law, Filisia warrants the Products will be free of defects in materials and manufacture under normal use for one year (“Limited One Year Warranty”). The Limited One Year Warranty term begins on the date of purchase from an authorised Filisia reseller; and proof of purchase in the form of a receipt may be required.
6.2. You may have statutory rights under consumer laws and the laws of your country or state that give you greater rights than our Limited One Year Warranty described above. Accordingly, the Filisia Limited One Year Warranty is in addition to, and not instead of, your statutory rights. Further information on your rights as a consumer is available from your local Citizens’ Advice Bureau or Trading Standards (or your state or country equivalent).
6.3. The Limited One Year Warranty provided under this section 6 will be conditioned on proper use of this product. We shall repair the Products or replace them free of charge with a functional equivalent Product that is new or refurbished at Filisia’s discretion on condition that:
i. Reasonable care had been taken of the Product, and they have only been subjected to reasonable wear and tear;
ii. The fault has not been caused or contributed to by willfully or negligently caused damage or any accident whilst in your control or through exposure to environmental conditions harmful to the Products, or by third party software or hardware, which had not been supplied by Filisia, loaded onto or connected to the Products;
iii. The part which develops the fault has not been previously modified or repaired by any third party;
iv. The fault did not occur in transit as a result of inadequate packaging or protection. This includes a failure to use the supplied soft shell case for day-to-day transportation, or an appropriate additional flight case for situations where the Products are likely to be subjected to physical duress; and
v. The fault or damage has been caused after the date of delivery of the Products to you as a result of a failure on your part, or on the part of your representatives to use the case provided to you by Filisia Ltd. to store and to transport the Products.
6.3. Filisia Obligation to repair under clause 6.3 above, does not apply to
i. Parts which are not critical to the Product’s functionality;
ii. Damages caused by improper installation or improper connection to any peripheral;
iii. Damages caused by any unintended use of the supplied power adaptor or use of a third party adaptor or use of any parts not supplied or sold by Filisia;
iv. Products purchased by anyone other than Filisia or an authorised reseller;
v. Modifications to the product not authorised by Filisia
vi. Products that have the serial number removed or made illegible
vii. Cosmetic features of the Products
viii. Normal cosmetic and mechanical wear
6.4. If eligible under this Section 6, Filisia will repair the Products using parts which are new, or equivalent to new in accordance with industry standards and practice. We will bear all costs related to collection, shipping and delivery of Products for the purpose of repair. Our return procedure can be found on our website under Returns and Transfer Policy
6.5. You will own all replacement parts. We shall own any Products and/or parts that are replaced pursuant to this Limited One Year Warranty, and, if requested by Filisia or an approved distributor, you must return them to us. The costs of returning such removed parts or replaced Products will be borne by Filisia.
6.6. Filisia will pass to you, to the extent permitted, the benefit of any warranty or guarantee given by the manufacturer or supplier of Third Party Products or Third Party Software. Without prejudice to your rights against us, we may therefore ask Third Party Products manufacturers and/or Third Party Software licensors to fulfil their obligations to you under such warranties and guarantees and seek to ensure that such manufacturers and/or licensors do so with reasonable skill and care and within a reasonable period of time.